Congregation of Yahweh Privacy Policy

Disclosure Policy

Business Description

The Congregation of Yahweh is a registered charity in the UK.  Products we provide include our own CDs, DVDs and written materials. Services we provide including printing, training in various subjects and room/hall hire, along with services you would expect from a church organisation, such as weddings and funerals.

Privacy Policy

This privacy policy sets out how The Congregation of Yahweh uses and protects any information that you give us when you use this website.

The Congregation of Yahweh is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Congregation of Yahweh may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/02/2011.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode
• other information relevant to customer surveys and/or offers

We do not store credit card details nor do we share customer details with any 3rd parties.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@congyah.co.uk

We will not distribute your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to 92-94 North Sherwood Street, Nottingham, England, NG1 4EE or email admin@congyah.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Delivery policy

Delivery costs are determined by the amount of purchase.
Delivery is made by second class post unless otherwise stated.
Standard delivery is for UK only. For overseas delivery charges, please contact us for advice
We endeavour to ship items within three working days.

Return/Refund/Cancellation policy

If the item is damaged or faulty, please notify us immediately and return within 14 days of receipt. A replacement will be sent or a full refund issued.

If you have changed your mind, please return the goods at your own expense. Upon receipt we will refund the cost of the product(s) only.

If you have any queries about this policy or you need to speak someone about returning items, please contact us. Details are at the bottom of the webpage.

Customer Services Contact Information

Email: accounts@congyah.co.uk

Phone: +44 115 9509314

Post: The Congregation of Yahweh, 92-94 North Sherwood Street, Nottingham, NG1 4 EE